EXPLORE OUR SOLUTIONS

Powerful Reputation Management
Solutions for Growing Businesses

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Explore everything TrustBolt can do to help your business build, manage and protect its online reputation.

From automated review requests and private complaint alerts to AI-powered replies, review marketing and competitor insights, our solutions bring your essential tools together in one easy-to-use platform.

Discover the features that help you collect more genuine reviews, respond faster, understand customer feedback and turn trust into business growth.

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Simple Setup

Get your review system running without technical headaches.

$

Practical Pricing

Powerful reputation tools without unnecessary enterprise costs.

AI

AI Assistance

Reply to reviews, understand feedback, and save time with smart AI tools.

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Built for Growth

Collect reviews, improve trust, and turn happy customers into your best marketing asset.

Dashboard

Sunny Cafe New York, NY • Reputation Overview
4.7 ★ 515 reviews 93% positive
Agent Activity Today

Sunny Spots Cafe: Where Great Brews Meet Community

Your GEO Agent published a new local article to strengthen search visibility.

● Google   ● Facebook   ● Website

Best neighborhood cafe experiences in New York

Fresh content created from customer feedback and local search trends.

● Search   ● Social   ● Review Signals
AI Sentiment Analysis Live
✓
Atmosphere improves

Recent reviews indicate a stronger guest experience and more positive ambience mentions.

✓
Excellent service

Friendly staff continues to be one of the most consistent strengths in new reviews.

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High-quality products

Customers frequently praise coffee quality, freshness and menu consistency.

Average Rating0
↑ 7.8% this month
Aggregated Reviews0
↑ 200 / month
Private Feedback0
↑ 2.5% this month
Response Rate0
Excellent
Platform StatisticsLast 30 days
G
Google123Reviews • 4.7 rating
f
Facebook40Reviews • 4.5 rating
Y
Yelp98Reviews • 4.2 rating
Google
Facebook
Yelp
Tripadvisor
Custom Link
Video Testimonial

How would you rate your overall experience with us?

Please click below to review your experience.

New TemplateActive
✉ Email Review Request
Email Review RequestActive
✉ Email
SMS Review RequestActive
▣ SMS
WhatsApp Review RequestActive
◉ WhatsApp
SEO Agent12/20Replies to post reviews

AI SEO Agent

Your AI agent monitors public reviews and turns real customer sentiment into useful replies and search-friendly content.

Reviews waiting for repliesAuto reply enabled
★★★★★
Great atmosphere and helpful staff

AI drafted a friendly response using your brand tone.

★★★★★
Best coffee in the neighborhood

Suggested reply includes local SEO phrasing and customer name.

★★★★☆
Fast service and a welcoming team

Reply generated and ready to review.

Keyword & Search Area

Track how visible your business is across AI platforms and local search for the topics that matter most.

Current AI Visibility5 of 6
Monthly AI Searches5k/mo
AI Providers RankingLive monitoring
OpenAI#1
Gemini#3
Perplexity#4
Grok#2

How to Manage Profile Appearance

Update your business information, photos and services so customers see a consistent, trustworthy profile across every channel.

Our Advice

Keep business details accurate and current.

Navigation Bar
Header
Action Buttons
Photos
Services
DIRECTIONS
CALL
WHATSAPP
+
New Location
Sunny Cafe

120 Main Street, New York, NY

Sunny Cafe Downtown

450 Sunset Boulevard, Los Angeles, CA

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AI insight updatedFresh reputation data has been analyzed.
Start Building More Trust

Your Reviews Are Either Helping You Sell
or Quietly Costing You Customers

Before customers call, visit, book, or buy, they check what others are saying.

If your reviews are outdated, unanswered, negative, or hard to find, you may be losing customers before they ever speak to you.

TrustBolt gives you the tools to take control of your reputation before your competitors do.

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Customers Trust Reviews

People trust other customers more than your ads.

!

Bad Reviews Get Attention

One unresolved complaint can influence many future buyers.

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Slow Replies Hurt Trust

Customers notice when businesses ignore feedback.

⌛

Manual Follow-Ups Do Not Scale

Asking every customer for a review by hand takes too much time.

Reputation Risk Snapshot
What customers see can either build trust or create hesitation
Live Review Signals
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Customers Trust Reviews

People rely on real customer feedback before they call, visit, book, or buy.

Trust Signal
!
Bad Reviews Get Attention

One unresolved complaint can shape the impression of many future buyers.

High Risk
↻
Slow Replies Hurt Trust

Customers notice when businesses ignore feedback or respond too late.

Needs Action

Competitor Pressure

When your reviews look weaker, better-reviewed competitors often win the customer before you get the chance.

Trust Score

82%

Reputation signals improve when reviews stay fresh, visible, and professionally managed.

Outdated ReviewsOld reviews can make your business feel inactive or unreliable.
Unanswered FeedbackCustomers notice silence when a review deserves attention.
MEET TRUSTBOLT

Your AI-Powered Reputation
Growth Platform

TrustBolt goes beyond simple review collection.

It gives your business a complete system to collect reviews, monitor feedback, catch complaints early, respond professionally, and turn customer trust into growth.

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Review Collection Engine

Send review requests through WhatsApp, SMS, email, QR codes, and direct links.

Make it easy for customers to leave feedback while the experience is still fresh.

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Complaint Alert System

Catch unhappy customers early with private feedback and instant alerts.

Resolve issues before they become bigger reputation problems.

AI

AI Reply Assistant

Generate professional, human-like replies for positive, neutral, and negative reviews in seconds.

Save time without sounding robotic.

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Reputation Dashboard

Track reviews, ratings, customer sentiment, response rates, review sources, and reputation trends from one simple dashboard.

TrustBolt Platform Overview
One connected system for reviews, feedback, replies, and growth insights
AI-Powered

Review Collection Engine

Reach customers through WhatsApp, SMS, email, QR codes, and direct links.

Complaint Alert System

Spot concerns early with private feedback and instant complaint alerts.

AI Reply Assistant

Create professional responses quickly without sounding robotic.

Reputation Dashboard

Ratings & reviewsResponse trendsSource insights

Track performance, customer sentiment, and review sources in one place.

Faster Feedback Collection

Make it easier for customers to respond while the experience is still fresh.

Clear Reputation Insights

See trends, sources, and sentiment without jumping between tools.

Automate Your Reputation
Before Your Competitors Do

TrustBolt helps you build a repeatable review system that runs in the background while you focus on serving your customers.

1

Get Reviews

Send review requests through WhatsApp, SMS, email, QR codes, and customer links.

2

Monitor Feedback

Track new reviews and customer feedback from supported platforms in one dashboard.

3

Reply Faster

Use AI-assisted responses to reply professionally in seconds.

4

Share Social Proof

Turn your best reviews into social media posts, website testimonials, and branded review graphics.

5

Improve Over Time

Use insights and reports to understand what customers love and what needs fixing.

WHATSAPP REVIEW REQUESTS

Ask for Reviews
Where Customers Already Reply

Your customers are already on WhatsApp.

TrustBolt helps you send friendly review and feedback requests through familiar channels, making it easier for customers to respond.

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Send personalised review requests

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Collect quick feedback

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Share direct review links

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Follow up with customers faster

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Reduce manual work for your team

Start Collecting Reviews on WhatsApp
Review Request
ToNimal Perera
PlatformWhatsApp
TemplatePost-Service
StatusSent
Automation
Send review request1 day after service
StatusCompleted
Direct Review Link bit.ly/lac-review
Lanka Auto CareBusiness Account
Today

Hi Nimal! 👋

Thank you for choosing Lanka Auto Care.

We’d love to hear about your experience.

Would you mind leaving us a quick review? It only takes a minute.

10:30 AM
Sure! Happy to help.10:31 AM
How was your experience with Lanka Auto Care?
★★★★★
10:32 AM
GreatGoodOkayPoor
Message
Write a Review
Lanka Auto Care
★★★★★

Excellent customer service and very professional team!

Review Requests
248
↗ +27.7% vs last 30 days
Send personalised review requests
Collect quick feedback
Share direct review links
Follow up with customers faster
Reduce manual work for your team
REVIEW MONITORING

Stop Switching Between Platforms
to Manage Reviews

Your reputation does not live in one place.

TrustBolt brings supported review sources into one dashboard so you can see what customers are saying, identify unanswered reviews, and respond faster.

1

One Review Inbox

See new reviews and feedback in a centralised view.

G

Google and Facebook Monitoring

Track key customer feedback from major review platforms.

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Unanswered Review Alerts

Know when a customer is waiting for your response.

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Response Tracking

See which reviews have been handled and which still need attention.

New review received
Google • 5-star review · 2m ago
Active Monitoring Live
Reviews Today23
New Unread5
Needs Response5
Avg. Response Time1h 24m
Reviews Inbox
All 248Unread 5Needs Response 5RespondedSpam
Newest First
Nimal Perera
★★★★★

Excellent customer service and quick experience overall!

Responded
Dulani Fernando
★★★★★

Very satisfied with the support. Highly recommend!

Responded
Jayan K.
★★★★★

Highly recommend their service.

Responded
Sachini R.
★★★★☆

Great experience overall. Will come again.

Unanswered
Tharindu M.
★★★★☆

Good service but waiting time was a bit long.

Unanswered
Response Overview
Responded229
Unanswered14
SLA Status
All caught up!
Filter by Source
All Sources248
Google165
Facebook83
Rating Filter
5 Stars149
4 Stars67
3 Stars19
2 Stars9
1 Star6
Response Tracking
See which reviews are handled and which still need attention.
AI REVIEW RESPONSES

Reply Like a Professional
Even When You Are Busy

A bad reply can make a negative review worse.

TrustBolt helps you create calm, professional, and personalised responses that show customers your business listens.

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Positive review replies

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Negative review replies

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Neutral review replies

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Custom tone options

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Edit before publishing

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Faster response times

See AI Replies in Action
Reviews
248
Nimal Perera
★★★★★

Excellent customer service and quick experience overall!

Positive
Dulani Fernando
★★★★☆

Good support from the team. Response time was okay.

Neutral
Jayan K.
★☆☆☆☆

Very disappointed with the service. My issue is not resolved yet.

Negative
Sachini R.
★★★★★

Great experience overall. Will come again.

Positive
AI Response Suggestions
AI Assistant
Positive Response Confident

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service. We look forward to serving you again soon!

EditRegenerateApprove
Neutral Response Balanced

Thank you for your feedback. We appreciate your input and will continue working to improve.

EditRegenerateApprove
Negative Response Empathetic

We’re truly sorry to hear about your experience. This is not the standard we aim for. Please contact us directly so we can resolve this for you as quickly as possible.

EditRegenerateApprove
Understand Context
Match Sentiment
Generate Reply
Approve & Send
REPUTATION PROTECTION

Catch Customer Issues
Before They Damage Trust

Not every unhappy customer wants to leave a public review. Some simply want to be heard.

TrustBolt helps you collect private feedback, receive complaint alerts, and act quickly when something goes wrong.

1
Customer submits feedback
2
TrustBolt detects a complaint
3
Your team receives an alert
4
AI helps suggest a professional reply
5
The issue is resolved and tracked
TrustBolt cannot remove a legitimate review simply because it is negative. We help businesses respond professionally, resolve complaints, and report fake, abusive, irrelevant, or policy-violating reviews through the correct platform process.
1

Private Feedback

Sarah J. · Today, 10:34 AM

I had a problem with my appointment time. I had to wait over 40 minutes.

Not Happy
Private Channel · Not Posted Publicly
→
2

Alert Triggered

New Reputation Alert
Sarah J. reported an issue.

High Priority
Source — Private Feedback
Time — Today, 10:34 AM
→
3

Issue Classification

Category — Service
Sentiment — Negative
Priority — High
Long Wait TimeAppointmentCustomer Experience
→
4

Team Action

Assign To — Alex M.
Internal Note
Customer waited over 40 minutes for the appointment.
Status — In Progress
Resolve & Respond
5

Suggested Professional Response

Hi Sarah,

Thank you for letting us know, and we’re truly sorry for the long wait. We appreciate your patience and would love the opportunity to make it right. Please let us know how we can help.

Best regards,
Lanka Auto Care Team

Send ResponseEdit MessageRegenerate
REVIEW MARKETING

Turn Happy Customers Into
Your Best Marketing Channel

Your best reviews should not stay hidden on one platform.

TrustBolt helps you turn customer feedback into social proof that can be used on your website, social media, and advertising.

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Review Graphics

Create branded social media posts from your best reviews.

◫

Website Widgets

Display customer reviews directly on your website.

▶

Video Testimonials

Collect and showcase customer success stories.

★

Trust Content

Use real customer feedback to build credibility before prospects contact you.

Review Marketing
All ContentSocial GraphicsWidgetsTestimonialsCampaigns
Create Content
Review to Social Post
Choose Review
★★★★★

Excellent customer service and great experience overall!

Nimal Perera
Choose Template
★★★★★
Excellent customer service and great experience overall!

— Nimal Perera
Customize & Share
★★★★★
Excellent customer service and great experience overall!

— Nimal Perera
Recent Content
Review Graphics

Create branded social media posts from your best reviews.

Website Widgets

Display customer reviews directly on your website.

Video Testimonials

Collect and showcase customer success stories.

Trust Content

Use real customer feedback to build credibility.

Lanka Auto CareJust now
★★★★★
Excellent customer service and great experience overall!

— Nimal Perera
Like · Comment · Share
Share Everywhere
f◎inX
Copy Link · Download Image
Publish Campaign

Customer Love Q2
Social Graphics
May 12 – May 26, 2024

View Campaigns
CollectGather great reviews.
CreateBuild beautiful content.
SharePublish everywhere.
REPUTATION INSIGHTS

Know What Customers Are Saying
and What to Improve Next

TrustBolt gives you simple insights that help you understand your reputation at a glance.

No confusing reports. No messy spreadsheets. Just clear feedback you can act on.

Review GrowthTrack how many new reviews your business receives.
Average RatingMonitor changes in your overall rating.
Customer SentimentSee whether customer feedback is positive, neutral, or negative.
Response RateUnderstand how quickly your team responds.
Review SourcesKnow where your reviews are coming from.
Top Review TopicsSee what customers mention most often.
Reputation Insights
May 12 – Jun 12, 2024
Average Rating4.7
★★★★★
Review Growth+32%vs Apr 12 – May 11
Total Reviews1,248+298 this month
Response Rate87%+12% vs last month
Review Growth Over Time
Customer Sentiment
Positive 78% · Neutral 15% · Negative 7%
Top Review Topics
Service42%
Quality24%
Price15%
Support12%
Review Sources
Google65%
Facebook22%
WhatsApp8%
Website5%
Response Rate Over Time
Recent 5-Star Reviews
Dilan Fernando
★★★★★

Excellent customer service and very professional team. Highly recommended!

Meg Perera
★★★★★

Great experience! Quick response and helped me solve my issue.

COMPETITOR & LOCAL VISIBILITY INSIGHTS

See How You Compare
With Competitors

Understand how your reputation compares with the businesses customers are choosing instead.

Track competitor ratings, review growth, Google visibility, local ranking changes, reputation gaps, and opportunities to improve.

“My competitor keeps appearing above me on Google even though I provide better service.”
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Competitor Ratings

See how your customer ratings compare with nearby businesses.

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Competitor Review Growth

Understand how quickly other businesses are gathering new reviews.

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Google Visibility & Local Ranking Changes

Identify changes in local visibility and discover areas to improve.

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Reputation Gaps & Opportunities

Know which reputation improvements could strengthen your competitive position.

Know who is ahead of you and why.
Competitor Reputation Comparison
Local business visibility dashboard
Insights
1
Your BusinessReputation comparison
4.8 ★
2
Competitor ANearby business
4.6 ★
3
Competitor BNearby business
4.4 ★
Review Growth Comparison

Your Business

Competitor A

Competitor B

Local Visibility Snapshot

Visibility monitoring

Tracking

Ranking changes

Insights Available

Reputation gaps

Opportunities
Recommended Areas to Improve

Grow recent reviews · Respond to feedback · Monitor competitor review trends

Illustrative ratings and chart values for design preview only.

MORE TRUSTBOLT FEATURES

Built for Teams and
Growing Businesses

Additional tools to keep reviews, campaigns and customer experiences organised across your business.

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Multi-Location Management

Manage reviews, campaigns, alerts and performance across multiple branches from one account.

Main BranchActive
Branch 02Connected
Branch 03Connected
★

Team Performance

Give staff members or branches individual review links and see who generates the best customer experiences.

Team Member AReview Link
Team Member BReview Link
PerformanceTrack by Team
FREE REPUTATION CHECK

Claim Your Free Reputation
& Review Report

See what customers see when they search for your business.

We will help you identify your current review strength, unanswered feedback, weak spots, and opportunities to build more trust.

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Current rating check

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Review count overview

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Recent customer feedback review

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Unanswered review check

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Reputation improvement opportunities

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Basic competitor visibility check where available

No obligation. No technical setup required.

HELP CENTRE

Frequently Asked
Questions

Find clear answers about review collection, AI-assisted replies, private feedback, platform monitoring, setup, and multi-location support.

?
Still have a question?Talk to our team and get the right guidance for your business.
Chat With Us
8Common questions
SimpleSetup process
HumanSupport available
TrustBolt cannot remove a legitimate review simply because it is negative. We help you respond professionally, resolve the issue, and report reviews that violate platform policies.
Yes. TrustBolt helps you send review requests through channels such as WhatsApp, SMS, email, QR codes, and direct links.
TrustBolt helps businesses monitor and manage customer feedback from supported review platforms, including Google and Facebook workflows where available.
Yes. TrustBolt allows customers to submit feedback directly to your business, helping you identify issues earlier.
No. TrustBolt can generate AI-assisted reply suggestions, but you can review, edit, and approve them before publishing.
No. TrustBolt is designed to be simple, and onboarding support is available to help you get started.
Yes. Multi-location options can be included depending on your plan.
No. Customers can access feedback and review links directly from their phone. They do not need to download an app.

Your Reputation Is Already Speaking for Your Business.
Make Sure It Is Saying the Right Thing.

Get your free reputation check and discover how TrustBolt can help you collect reviews, respond faster, and build more customer trust.

Get My Free Reputation CheckChat With Us
Because Trust Builds Business.
FREE REPUTATION CHECK

Get Your Free Reputation Report

See how your business appears online and discover opportunities to strengthen customer trust and improve your online reputation.

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